Several Penske customers have reported issues like poor customer service and dirty trucks-all of which are common grievances in the truck rental industry.
Of course, Penske has its fair share of negative reviews. Are most customers satisfied with the company, or do reviews trend negative? Do most negative reviews touch on the same complaints? If so, those complaints should probably be taken more seriously. From Business: Penske Truck Rental provides one. Instead, check for patterns in customer reviews. Keep in mind that the rental price will include unlimited mileage for mid-sized and long-distance moves. īecause of this, you shouldn’t let a handful of negative reviews alarm you too much. For one thing, people are far more likely to post a review when they’ve had a negative experience than when everything goes well. Now, customer reviews aren’t the most reliable source of information. On average, the company’s ratings from customers are a whole star rating over other moving truck companies. Whats more, it is one of the few truck rental services that accommodates one-way moves, and theres unlimited mileage on these hires too - all you pay is the day rate that youll agree upfront. In customer reviews across multiple platforms like Google Reviews and Yelp, Penske outshines competitors. Penske is a great choice for long distance moves, and offers more than 2,500 pickup and drop-off locations, including select Home Depot stores, for your truck rental convenience.
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